Contact

Six addresses,
each one a person.

No contact form, no lead routing, no “someone will be in touch”. Pick the address that fits and you get a reply from whoever can act on it.

Technical review

First reply in 1 working day

Bring a sample file. We run it against production and send back the match report — confidence bands, the duplicates it collapsed, and every record we could not resolve with the reason for each. No SDR, no discovery call.

sales@spotit.ai

Support

Email 1 day · Slack 4 h on Business

A key that stopped working, a match you think is wrong, a webhook that stopped arriving. Include the request ID from the response header and we can usually answer in the first reply.

support@spotit.ai

Security

Acknowledged in 1 working day

Vulnerability reports, a key you think is exposed, questionnaires and certification requests. We do not pursue good-faith researchers, and we credit you if you want the credit.

security@spotit.ai

Privacy and data subject requests

Answered inside 30 days

Access, correction, objection and erasure, whether you are a customer or someone named in register data. Include the entity ID or register number if you have one.

dsr@spotit.ai

Legal and procurement

2 working days

Redlines, an executed DPA on your paper, an MSA your procurement team will actually sign, and anything about the documents in the legal section.

legal@spotit.ai

Press

Same day where we can

Coverage figures, methodology, benchmark questions, and a founder who will answer a hard question on the record.

press@spotit.ai
Before you write

Two things that answer themselves

Most inbound is one of these, and both are faster to do than to ask about.

Evaluating

The Developer plan is free forever, needs no card, and reads the full graph with a spk_test_ key. Most evaluations never need to talk to us at all — the answer to “does it resolve our messy names” is 2,500 credits away.

Something looks broken

Check the status page first — it carries live feed lag per jurisdiction, and a degraded ingest is the usual explanation for a record that looks stale rather than wrong.

Where we are

One office, in Dublin, on the water. The API runs from eu-central-1 in Frankfurt with Dublin as failover — the company and the primary region are deliberately in different places.

Registered office

Spotit Ltd
14 Hanover Quay, Grand Canal Dock, Dublin 2, D02 XY88, Ireland

Company number
742118
VAT
IE4218806T
API host
api.spotit.ai
Primary region
eu-central-1