A contract you can
read in one sitting.

This agreement is between Spotit Ltd and the organisation on whose behalf an account is opened (“you”). By creating an account, issuing an API key or paying an invoice, the person doing so confirms they are authorised to bind that organisation.

The agreement consists of these terms, the Data Processing Addendum, the Acceptable Use Policy, and the plan you selected on the pricing page. Where they conflict, the order just given is the order of precedence, with an Enterprise MSA above all of them.

We may amend these terms on 30 days’ written notice. If an amendment materially reduces your rights, you may terminate within that window and we will refund any prepaid, unused fees.

You are responsible for everything done with your keys. Keep them out of client-side code and out of version control; scope them to the endpoints you actually call; rotate them when someone leaves. Test keys carry the prefix spk_test_ and are never billed. Live keys carry spk_live_ and are.

Tell us at security@spotit.ai as soon as you suspect a key is exposed. We will revoke it immediately and, where the exposure was not your doing, we will not bill the calls it made.

One account is for one organisation. Sharing a key across legal entities, or reselling access under your own key, requires the reseller terms in clause 3.

For the term of your plan we grant you a non-exclusive, non-transferable, worldwide licence to call the API, cache the responses, and use the data returned inside your own products, models and internal systems.

• Caching and storage. You may store resolved entities indefinitely, including after the agreement ends, for the records you resolved while it was live. What you paid to resolve stays yours.
• Derived work. Scores, segments, dashboards and models you build on the data are yours. We claim nothing in them.
• Display. You may show entity data to your own users inside your product. Attribution is appreciated and not required.
• Redistribution of the entity database, in whole or in substantial part, as a dataset, feed or competing lookup service, is not covered. If that is your product, ask us about reseller terms — they exist and they are not expensive.

You agree not to:

1. Systematically extract the database with the intent of reconstructing it — for instance by enumerating the ID space rather than resolving records you actually hold.
2. Circumvent rate limits, credit metering or authentication, including by rotating accounts to reset a free quota.
3. Use the API for a purpose prohibited by the Acceptable Use Policy, which includes harassment, unlawful discrimination and re-identification of individuals outside their business role.
4. Benchmark the service for publication without telling us first, so we can check the harness rather than dispute the result afterwards.
5. Remove or obscure the lineage and confidence fields when passing data to a downstream system that relies on them to make a decision.

Usage is metered in credits. The per-operation price is on the pricing page and does not change mid-term. Included credits reset monthly and do not roll over. Cached repeats within 24 hours and no-match responses are not billed.

Each plan carries a request rate and a burst allowance. Exceeding them returns 429 with a Retry-After header rather than a silent drop or an unannounced charge. Sustained traffic more than 3× your plan rate for more than an hour is a fair-use matter: we will email you and, if it continues, ask you to move up a plan. We will not throttle you without telling you first.

On Developer, the quota is a hard stop. You cannot accidentally spend money on the free plan.

Monthly plans are charged in advance on the day you subscribe; annual plans on the anniversary. Overage is charged in arrears at the published rate. All fees are exclusive of VAT, which is added at the rate applicable to your jurisdiction. Valid VAT numbers are reverse-charged.

Invoices are due on receipt for card payments and within 30 days on invoice terms. Undisputed amounts more than 30 days late may be suspended on 7 days’ notice. Interest on late payment follows Directive 2011/7/EU.

Refunds. Cancel an annual plan within 30 days of first purchase and we refund it in full. After that we refund the unused whole months of an annual term if we materially breach and fail to fix it within 30 days of notice. We do not refund consumed credits.

Prices may change at renewal on 60 days’ notice. They never change inside a term you have already paid for.

Team targets 99.9% monthly availability, Business 99.95%, Enterprise 99.99%. Availability is measured per region against successful non-5xx responses, excluding announced maintenance and your own rate-limit responses.

Credits are the exclusive remedy for missed availability and are applied to the next invoice. Claim within 30 days of the month in question; our status page and incident record are the reference. Historical uptime and every postmortem are published on the status page, including the ones that reflect badly on us.

We publish our match quality, our coverage and our freshness, and we publish the cases we get wrong. Those figures are measured honestly and they are not a guarantee about any particular record.

Register data reflects what an authority published, when it published it. Registers are themselves late, incomplete and occasionally wrong. Every field carries a source, a publication date and a confidence value so you can decide what to trust. Do not use a confidence score as a substitute for a human decision where the decision has legal effect on a person, and do not use spotit as a sanctions, PEP or adverse-media screening service — it is not one, and the product page says so for the same reason.

Content you send us stays yours. We process it only to provide the service, under the DPA. We do not train models on your query inputs and we do not fold your records into the public entity graph.

You can export your account data at any time through the API. On termination we delete your content within 30 days, except where retention is legally required, and we confirm the deletion in writing if you ask.

We own the service, the software, the entity graph and the spotit marks. You own your content and everything you derive from the data under clause 3. Nothing here transfers ownership either way.

If you send us feedback, we may use it without obligation. That is a licence to act on an idea, not a claim over anything you build.

We will defend you against a third-party claim that the service infringes their IP, and pay the damages finally awarded, provided you tell us promptly and let us run the defence. This does not apply to claims arising from your content or from use outside this agreement.

The agreement runs for as long as you hold an account. Monthly plans renew monthly and annual plans annually, until cancelled. Cancel in the console at any time; the plan runs to the end of the paid period and does not renew.

Either side may terminate for material breach that is not cured within 30 days of written notice, or immediately if the other becomes insolvent. We may suspend a key immediately, with notice as soon as practicable, where continued use threatens the security or availability of the service or breaches the Acceptable Use Policy.

Clauses 3 (as to data already resolved), 9, 10, 12, 13, 14 and 15 survive termination.

We warrant that we will provide the service with reasonable skill and care, in accordance with the documentation, and that we have the right to license the data we serve.

Beyond that, and to the extent the law permits, the service is provided as is. We do not warrant that it will be uninterrupted, that every record is accurate or complete, or that it fits a particular purpose of yours. Statutory rights that cannot be excluded are not excluded.

Neither side excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

Subject to that, neither side is liable for indirect or consequential loss, loss of profit, revenue, goodwill or anticipated savings, however arising. Each side’s total liability under this agreement is capped at the fees you paid in the 12 months before the event giving rise to the claim, or €5,000 if that is greater.

The cap does not apply to your obligation to pay fees, or to either side’s breach of the confidentiality or IP indemnity provisions.

This agreement is governed by the laws of Ireland, and the courts of Dublin have exclusive jurisdiction. If you are a public body constrained to your own law, tell us before you sign and we will look at it rather than tell you it is impossible.

Before filing, escalate: email legal@spotit.ai and we will put a named person on it within five working days. Most disputes are billing disputes and most billing disputes are a misread invoice line.

• Assignment. Neither side may assign without consent, except to a successor of its business on notice.
• Subcontracting. We may use the sub-processors listed on the sub-processor page and remain responsible for them.
• Publicity. We will not use your name or logo as a customer reference without your written agreement.
• Force majeure. Neither side is liable for delay caused by events beyond its reasonable control, provided it works to resume.
• Severability. If a provision is unenforceable, the rest stands.
• Entire agreement. These documents are the whole agreement and replace anything said during a sales conversation.
• Notices. To you, at the account owner’s email. To us, at legal@spotit.ai with a copy to 14 Hanover Quay, Grand Canal Dock, Dublin 2, D02 XY88, Ireland.